Terms of use

This User Agreement (hereinafter referred to as the Agreement) is concluded between Inventivo LLP, hereinafter referred to as the Administration, and any person intending to use and/or using the website inventivo.io/ inventivo.kz (hereinafter referred to as the Website), referred to as the User, and defines the conditions, restrictions and guarantees when using the website.

BY USING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF SERVICE, PLEASE LEAVE THE SERVICE (WEBSITE). YOUR REMEDY FOR DISSATISFACTION WITH THIS WEBSITE OR ANY PRODUCTS, SERVICES, CONTENT OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS WEBSITE IS TO STOP USING THE WEBSITE AND/OR THESE SPECIFIC SERVICES YOUR AGREEMENT WITH US TO BE BOUND BY THESE TERMS OF SERVICE WILL BE EFFECTIVE IMMEDIATELY UPON YOUR USE OF THIS SERVICE (WEBSITE).

General provisions
This Agreement is a public offer (proposal) of the Administration, containing the essential terms of the agreement on the use of the website by the User.

Use of the website, including viewing it, searching for information, using services (hereinafter referred to as use of the website) is possible only subject to full and unconditional acceptance of the terms of this offer (acceptance) in the form established by this Agreement.

If you disagree with the terms of this Agreement, the User must immediately stop using the websites https://inventivo.io & https://inventivo.kz

Any use of the website by the User in the absence of an agreement concluded between the Parties is illegal; the Administration is not responsible for the consequences of such use of the website.

Acceptance of this offer is any action by the User to use the website.

Subject of the agreement

Under this Agreement, the Administration provides the User with free access to the website, as well as services posted on the website, and the User undertakes to use the website in accordance with the terms of this Agreement.

The User undertakes not to use the website for commercial purposes without a prior written agreement with the Administration.

The User undertakes not to use the results of intellectual activity posted on the website (including, but not limited to: images, texts, program code) without the prior written consent of the Administration.

The Administration does not provide the User with medical services either for a fee or free of charge, does not engage in other medical activities, sell medicines and other medical-related products, and does not replace the in person consulting / diagnostics / treatment services.

Description of services
The webssite is an information and analytical service designed to search for medical institutions, medical services, promotions, discounts, doctors of the required specialization, qualifications, work experience, online registration for them, as well as a service for remote rehabilitation of joints as prescribed by a doctor. The website provides general functionality for remote rehabilitation to maintain communication between the patient and the doctor, but is not a diagnosis before medical manipulation and does not replace professional medical care / diagnosis / treatment.

Information about doctors posted on the website can be received by the Administration directly from medical institutions or the doctors themselves. The administration is taking measures to verify this information and exclude false information, as well as information for the placement of which the consent of doctors has not been obtained.

The Administration makes all reasonable efforts to prevent failures and malfunctions in the operation of the website, but does not guarantee its uninterrupted operation, is not responsible for it and does not undertake to notify Users about interruptions.

Confidential information
The User gives his/her consent to processing, including automated, and use by the Administration of the User’s personal data, including collection, systematization, accumulation, storage, clarification (updating, changing), use, distribution (including transfer), depersonalization, blocking and destruction . The User's personal data is confidential and is not subject to disclosure or provision to any third parties, as well as unauthorized use.

It is not considered a violation for the Administration to provide information to third parties acting on the basis of an agreement with the Administration to fulfill obligations to the User, as well as to improve the service of the website and for mailing. It is not considered a breach of obligation to disclose information in accordance with the reasonable requirements of applicable law.

The administration has the right to use “cookies” technology. Cookies do not contain confidential information and are not transferred to third parties. The Administration receives information about the IP address of the website visitor. This information is not used to identify the User, except in cases of fraudulent actions by the User.

When using some services of the website, the User provides the Administration with information about the fact of seeking (including the intention to seek) medical help from a doctor of a certain specialization. In order to improve the quality of services provided, the Administration has the right to record telephone conversations between the User and Administration employees. The user gives permission to collect, store and process this information, as well as to provide it to the medical institution and/or doctor to whom the user applies for medical services.

For its part, the Administration undertakes to take measures to protect the confidentiality of this information and not disclose it to third parties other than those specified in this article of the Agreement.

The user agrees to the use of contact information that he indicates when working with the website or which is determined by automatic means of recording (Caller ID, email) when the user accesses the website services, namely phone number and email address, for sending SMS messages to the phone number and emails to the email address of an informational and advertising nature, containing information about news, promotions and offers provided (posted) on the website, as well as reminders about upcoming visits to doctors/medical institutions, about changes in the status of an appointment with a doctor/medical institution .

Disclaimer
Due to the fact that under this Agreement the User is not provided with any paid services, the relationship between the Administration and Users is not covered by the Law of the Republic of Kazakhstan dated May 4, 2010 No. 274-IV “On the Protection of Consumer Rights.”

The Administration and its employees under no circumstances provide the User with medical services, paid or gratuitous, including in the form of consultation, do not give advice on the diagnosis and treatment of diseases, taking medications, etc.

Information about medical services, diseases, and specialization of doctors is for reference only. The administration does not guarantee its accuracy and compliance with modern scientific achievements. The Administration strongly recommends that you seek qualified medical care directly from doctors of the required specialization, including those whose profiles are presented on the website.

Information about doctors posted on the website, as far as the Administration informed, is reliable. At the same time, the Administration is not able to fully monitor the availability of the necessary documentation confirming the right of doctors to engage in medical activities, although it takes reasonable measures for this. In this regard, the User undertakes, when contacting a particular doctor, to independently verify that he has the necessary education, qualifications, certification and license of a medical institution.

All services of the website are provided free of charge and “as is”. The User has no right to demand any changes to the services or data of the website. The Administration is not responsible for any harm, including moral harm, that may be caused to the User when using the website, unless disclaiming liability for such harm is illegal under the legislation of the Republic of Kazakhstan.

Under no circumstances is the administration responsible for the quality of medical services provided by doctors, including whose profiles are posted on the website.

The User is solely responsible if he/she uses information and materials posted on the website for medicinal or other purposes.

Final provisions
This Agreement is valid for the entire period of use of the website by the User.

The Administration has the right to change the terms of this Agreement at any time by publishing a new version on the website. The User undertakes to regularly review the text of the Agreement published on the website in order to become familiar with the changes.